How NextLeap motivated new managers to craft their personal leadership journeys by providing opportunities for reflection, and vulnerability

NextLeap is a learning platform for emerging talent in tech. They provide online programs (known as fellowships) to help college students and early-career working professionals accelerate their careers. 

In late 2021, they observed that there was a clear need & demand for up-skilling for new managers and decided to solve that problem through a structured offering in the form of a program.


Learner
New managers working in tech (product, design & engineering)


Topic
People Management


Format
Online Program
5-week Cohort Based Course


Organisation
Start-up (For Profit)

What is inside?

#1

#2

#3

#4

#1

Problem-framing before problem-solving

How NextLeap motivated new managers to craft their personal leadership journeys by providing opportunities for reflection & vulnerability

WHO
New managers

  • People that have recently become managers

  • In the field of product, design, and engineering

  • Managing at least 2+ people 

  • With 3-5 years of overall work-experience

WHAT
Personal leadership journeys

  • Discover themselves better - their personalities, values, strengths, and ways of working

  • Understand how different managers work in different contexts

  • Craft an action plan for their unique context

HOW
Opportunities for reflection & vulnerability

  • Reflecting on their past experience with managers

  • Role plays, simulations, & peer discussions on how to approach commonly faced situations/ challenges

  • Safe spaces to share openly, make mistakes & say ‘I don’t know’

#2

Learner Research is Powerful

We live in an age where cookie-cutter leadership models have proved useful to no one. Despite their lack of effectiveness, new managers often find themselves struggling to craft their own style of leadership that is not only effective but also personally rewarding. Recognising the nuances of the Indian professional landscape, Nextleap took a fresh approach to provide these managers with an avenue to craft their own leadership journey. In the early phases of exploration through tons of conversations, expert interviews and user research calls - they focused on one key question:

What are the biggest challenges any new manager faces?

Take a look at a few key themes and findings from the learner discovery phase: 

Every managerial style is unique, shaped by a combination of personal traits, experiences, values, & the context in which they operate. 

Managers were stellar individual contributors but lacked key skills when promoted to a leadership role. 

Generic content on ‘how to be a great manager’ is not actionable proves counterproductive and meaningless.

New managers were influenced by their own managers' approach to situations, lacking a sense of authenticity. 

Managers grappled with high stakes, fearing errors, and had limited room to discuss personal challenges while being attentive to their team.

#3

Designing learning structure focused

Leveraging research & findings to design a learning structure focused on the needs of new managers

#4

Boundaries of Motivation

In the process of building this handbook, we spent a considerable amount of time trying to understand the most critical problems that learning experience designers face in their roles. This exploration spanned across segments (K12, youth, adults), geographies (rural, urban), sectors (non-profits, governments, start-ups, corporates), and thematic areas (STEM, Arts, Education, Finance etc).

Within the LxD Lab, we each shared our own pain-points as learning experience designers, and collectively arrived at some common themes. And the theme that stood out by far?

Motivation.

What followed were conversations with other instructional and learning experience designers across the world, consultations with 20+ experts & stakeholders in the learning space, and discussions with several organisations. And what surprised us was that no matter who we spoke with, where they were situated, and who their learners were, they had all experienced the motivation problem deeply.

From these conversations, we were able to tease out the various aspects of motivation which we’ve outlined below. We believe that understanding these will help us build a decision-making framework relevant to our own context:

Conclusion

We feel confident in asserting that motivation is the secret sauce to learning and deserves to be prioritised by learning experience designers. 

  • High motivation → High engagement → Higher retention → Better outcomes

  • Low motivation → Lower engagement → Lower retention → Poorer outcomes

Motivation is like taking a dog for a walk.

If the dog is not motivated, he will move forward but… 

Congrats!

You’ve reached the end of our pocket guide.
You seem to know a thing or two about Motivation!

If you have any thoughts, comments or feedback, let us know here -

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The entire (free) handbook comes out on 5th September 2023! Stay tuned here :)